FAQ

 

Q. What is the sapient system exactly?

A.  The Sapient System is an energy management system that consists of two core technologies: our control dashboard and smart outlets. The role of the control dashboard is to provide facilities managers with all the insight, control, reporting, and automation capabilities that a building-wide deployment of smart outlets can accomplish. The role of our smart outlets is to collect data, including power and device type, from each and every plugged in device in your building, as well as provide socket-level control over whether devices are receiving power. The data collected by our deployed smart outlets allows for powerful machine learning algorithms to generate rules that decide the most convenient and efficient times to power certain types of devices in your facility. 

 

Q. How much does the sapient system cost?

A. There are two ways to equip your building with a Sapient System. 1. Purchase out-right. One-time installation fee, and an annual software subscription fee for access to the control dashboard. Financing is available. 2. Hardware as a Service. Simply activate the service, receive your hardware in the mail, and use the Sapient installation mobile app to activate and install your hardware. For more information, get your quote here. 

 

Q. How much will the sapient system save me?

A. The savings generated are highly dependent on your building's environment and usage. The standalone Sapient system will eliminate nearly all vampire draw and behaviorally-driven electrical waste in your building. When integrated with your existing building management systems, the analytical power of our control dashboard and machine learning algorithms can maximize cost reductions in heating, cooling, ventilation, and even lighting. In addition, the Sapient System can also reduce overall operating expenses by understanding which devices people are using and not using, seeing where people go and don’t go, and optimizing the way people interact with your building. A granular and disaggregated picture of how energy is used in your building allows you to:

  • Evaluate office space utilization

  • Track and correlate operating expenses with actual energy costs

  • Evaluate appliance over/under usage

  • Sub-meter regions of your building to better serve tenants

  • Improve safety by detecting anomalies for important devices

  • Manage building code compliance

  • Report machine diagnostics

 

Q. How is the sapient system installed?

A. 1. Setup your account and building(s) in the Control Dashboard. 2. Receive your hardware in the mail. 3. Use the Sapient installation mobile app (Android/iOS) to select the building, floor, and room you're in. 3. Scan the QR code found on the back of your outlet/power strip/occupancy sensor. 4. Plug in.

 

Q. Does the sapient system integrate with my existing building management system?

A. Yes. For information on our integration with your existing system, reach out to us here or message us below via Intercom.

 

Q. Will the Sapient system ever turn off devices that i don't want turned off?

A. No. The Sapient System is capable of detecting the type of device plugged in after only a few hundred milliseconds. Devices like desktop computers, servers, or any high-value, powered assets, are automatically categorized as needing authority override in order to power down. 

 

Q. How does the sapient system know where I am?

A. Every human being has what we call an energy usage fingerprint that follows them wherever they go. This fingerprint consists of how, where, and when energy is used in the buildings that you live and work in. Sapient has developed sophisticated machine learning algorithms to detect anonymous occupancy information based on this fingerprint.

 

Q. What does sapient do with my device usage and building occupancy data?

A. Sapient uses your data in order to train our machine learning core that generates the automated rules for eliminating building waste. Historical data is also important for reporting and performance indicators for your facility. Sapient does not sell the data we collect to third parties. In some cases, due to partnerships with many utility companies, Sapient may be able to reduce your current kWh rate when data is shared with your utility provider; however, this process is only explored with your explicit permission.

 

Q. How are outlets and occupancy sensors connected to the sapient cloud?

A. Sapient outlets and occupancy sensors can connect to your building's existing wireless network in various ways. Standard Wifi and LoRaWAN are available for your specific building environment needs.

 

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Below is the New York State Energy Research and Development Authority (NYSERDA) Sapient summary sheet. 

 

Q. Does the system monitor energy consumption at hourly levels (or more granular)?     

A. Yes

 

Q. Can your System monitor energy consumption at levels more granular than Whole-building level for electricity?     

A. Yes

 

Q. Can your System monitor energy consumption at levels more granular than Whole-building level for thermal load?

A. No

 

Q. Can your System monitor motors and/or drives, either directly at the motor's electrical connections or at a MCC (Motor Control Center)?  

A. Yes

 

Q. Can your System monitor compressed air systems (dryers, air compressor, storage), either directly at the equipment's electrical connections or at by connecting to the local controller of the compressed air system?    

A. Yes

 

Q. Can your System monitor compressed air systems, either directly at the air compressor's electrical connections or at by connecting to the local control panels of the air compressors?       

A. Yes

 

Q. Can your System monitor refrigeration equipment, either directly at the equipment's electrical connections or at by connecting to the local control panels of the refrigeration system?       

A. Yes

 

Q. Can your System monitor ovens, either directly at the oven's electrical or gas connections or at by connecting to the local control panels of the oven?     

A. Yes

 

Q. Can your System monitor the energy consumption of cleanrooms?          

A. Yes

 

Q. Can your System monitor energy consumption at electric panel level?     

A. Yes

 

Q. Does your System monitor energy consumption at equipment level?        

A. Yes

 

Q. Can your System collect interval data directly from remotely readable electricity meters using industry standard communication protocols (e.g. BACnet, Modbus, LonTalk, Pulse)?           

A. No

 

Q. Does your System allow automated input of industrial production/process data (e.g. production volume data, compressed air pressure, boiler temperature, etc.)?          

A. No

 

Q. Does your System allow for manual input of industrial production/process data?         

A. Yes

 

Q. Can your System have the capability to consolidate meter/sensor readings, to create virtual meter points. In other words, can it add and subtract the readings from multiple meters/sensors at the same interval, to produce a calculated time series of energy use?

A. Yes

 

Q. Can your System write to a data storage device so that it can upload and store a minimum history of 5 years (if available) of energy use or other data in standard spreadsheet or text file formats?           

A. Yes

 

Q. Will the System detect data quality issues such as gaps, spikes, and flat-lines, and will provide an option or service to automatically extrapolate and/or correct data with certain bounds?      

A. Yes

 

Q. Does your System allow for manual entry of regression equations developed externally to the system for baselining, measurement, and verification?        

A. Yes

 

Q. Will the System calculate and provide visualizations of energy costs using site-specific tariffs?          

A. Yes

 

Q. Will the technology calculate and provide visualizations of energy costs using estimated (blended) flat rates in $/energy unit?  

A. Yes

 

Q. Does the System have the capability to read and process HDD and CDD information from weather data in common format?        

A. Yes

 

Q. For results showing comparisons to prior years or energy savings, will the System have capability to produce output with energy usage information that is normalized for weather?           

A. Yes

 

Q. For results showing comparisons to prior years or energy savings, will the System have capability to produce output with energy usage information that is normalized for occupancy?

A. Yes

 

Q. Does your System have user interfaces that provide visualization of energy use to owner/operator or authorized users? 

A. Yes

 

Q. Will the technology provide plots and charts of energy usage at hourly intervals, or more granular?     

A. Yes

 

Q. Will the technology provide the ability to compare the energy usage [and/or costs] in a fixed period (day/week/month/year) for whatever is metered [building, system, or equipment component] against past performance of the same period length?      

A. Yes

 

Q. Does the System have preconfigured, automatic alarms triggered by patterns in energy usage information that are displayed or transmitted to the user?         

A. Yes

 

Q. Will each alarm condition be stored with time stamp and available for analysis and reporting?   

A. Yes

 

Q. Can alarm conditions triggering notifications be configured to be sent to more than one user by automatic email function or text to phone numbers?    

A. Yes

 

Can alarms be configured so that users can be notified of missing data, data gaps and data integrity conditions?       

A. Yes

 

Q. Does the System provide an online accessed display ("dashboard") showing building energy usage in "real time" (no more than 30 minutes delayed from actual usage)?          

A. Yes

 

Q. Will the technology provide the capability to upload utility billing data (i.e., electricity, gas, steam, water) from the utility assuming the utility has a web-based delivery portal using “green button connect” format or…[other?]?          

A. No

 

Q. Will the technology integrate with multiple types/brands of building automation systems to receive certain information such as set points?

A. Yes

 

Q. Will the technology integrate with multiple types/brands of building automation systems to send messages to the BMS to change set points?        

A. Yes

 

Q. Will the technology integrate with process control systems?           

A. Yes

 

Q. Will reports be generated for single or multiple sites in formats specified by the customer?

A. Yes

 

Q. Will the System provide users the ability to create and save custom reports that describe energy usage?       

A. Yes

 

Q. Will the System provide users the ability to create and save custom reports that describe energy optimization opportunities?    

A. Yes

 

Q. Will the data archival use a database (e.g., SQL, Oracle, DB2)?       

A. No

 

Q. Are periodic data backups conducted at regular intervals that can be set by user?      

A. Yes

 

Q. Will the System offer database support with sufficient capacity to store all energy usage data from meters/sub-meters for a period of at least 5 years?   

A. Yes

 

Q. Is the System and software maintenance included in the System purchase price?        

A. Yes

 

Q. Will the System and software maintenance be provided by either your firm or a third party?           

A. Yes

 

Q. Does the System use industry standard security protocols?

A. Yes

 

Q. Will the System provider indicate specific security frameworks and certifications that are utilized?       

A. Yes

 

Q. Does the System include hardware firewalls?    

A. Yes

 

Q. Can the System allow user access and permissions to be constrained to specific buildings, departments, people, etc.?

A. Yes

 

Q. Is the System compatible with building control communications?  

A. Yes

 

Q. Is the System compatible with web services and Internet communications?

A. Yes

 

Q. Will the System provider indicate any web browser version dependencies?       

A. Yes

 

Q. Do you develop/execute methods to extract and analyze customer qualitative data about energy usage?       

A. Yes

 

Q. Do you perform an initial site walk-through by a technician qualified to perform ASHRAE level II audits?       

A. No

 

Q. Do you perform and repeat site walk-throughs (at an appropriate frequency, and does not have to be ASHRAE L2)?

A. No

 

Q. Do you review facility documentation?    

A. Yes

 

Q. Do you perform basic profile of non-energy specific building attributes (square footage, space utilization, etc.)?   

A. Yes

 

Q. Do you profile and document building attributes material to energy usage and optimization?         

A. Yes

 

Q. Do you survey process systems and equipment?        

A. Yes

 

Q. Do you establish an energy usage baseline of all major equipment operation?  

A. Yes

 

Q. Do you conduct a statistical regression analysis to determine the baseline, incorporating non-energy data (e.g. occupancy, weather, production, etc.)?   

A. Yes

 

Q. Do you develop a summary of energy usage statistics for comparisons to baseline?  

A. Yes

 

Q. Does it analyze energy data on a reactive basis to identify opportunities for energy savings?      

A. Yes

 

Q. Does it analyze energy data on a proactive basis to identify opportunities for energy savings?      

A. Yes

 

Q. Does it perform analysis of integrated operations (how different systems interact with each other)?           

A. Yes

 

Q. Can it perform predictive analytics to determine probability of future energy consumption patterns?     

A. Yes

 

Q. Can you calculate & evaluate a cross-sectional data analysis at one point in time across multiple components?    

A. Yes

 

Q. Can you perform cluster analysis based on qualitative behavioral measures and quantitative energy consumption?     

A. Yes

 

Q. Can you develop & evaluate comparison analysis for benchmarking and tracking energy use over time between similar buildings?     

A. Yes

 

Q. Are you able to use energy consumption patterns to fill in possible values for missing data?

A. Yes

 

Q. Do you use various forms of predictive analytics to develop prescriptive strategies?  

A. Yes

 

Q. Do you use analytics to develop strategies to help customers develop implementation plans?          

A. Yes

 

Q. Do you use analytics to develop strategies and carries out implementation plans for customers?

A. No

 

Q. Do you use analytics to develop operation, maintenance, and behavioral change plans to reduce energy consumption?   

A. Yes

 

Q. Are you successful at carrying out implementation plans?   

A. Yes

 

Q. Do you provide commissioning and retro-commissioning consulting services for customers?

A. No

 

Q. Do you provide evaluation of non-energy impacts of energy conservation measures (including O&M and CapEx.)?   

A. No

 

Q. Does your service help customers select best-fit technologies/equipment for energy optimization?         

A. No

 

Q. Does your service help customers prepare bid documents for purchasing and installing suggested capital improvements?      

A. No

 

Q. Does your service help customers evaluate the economics of participating in different utility rate structures?     

A. No

 

Q. Can your service evaluate the economics of participating in various demand response programs?  

A. Yes